Privacy Policy

1. Data Controller

The controller of your personal data is ANNA SYDOROVA, NIP: 5223353123, based in Warsaw, Poland (hereinafter referred to as 'Gold Clean', 'we', 'us').

Contact details: goldclean2026@gmail.com

Phone: +48 781 628 269

2. What Data We Collect

We collect the following personal data when you place an order:

• First and last name
• Email address
• Phone number
• Address (for service delivery)

We also automatically collect:

• Cookies necessary for the website to function
• Creation date

3. Purpose of Data Processing

Your personal data is processed for the following purposes:

• Execution of the cleaning service order (Article 6(1)(b) GDPR)
• Contact regarding your order (Article 6(1)(b) GDPR)
• Compliance with legal obligations, e.g., tax documentation (Article 6(1)(c) GDPR)
• Legitimate interests, e.g., handling complaints (Article 6(1)(f) GDPR)

4. Data Retention Period

We store your personal data:

• Order data: for the duration of the contract and 5 years thereafter (tax requirements)
• Contact data: until you withdraw your consent or request deletion

5. Your Rating

Under GDPR (RODO), you have the right to:

• Access your personal data
• Rectify (correct) your data
• Erase your data ('right to be forgotten')
• Restrict processing
• Data portability
• Object to processing
• Lodge a complaint with the supervisory authority (UODO in Poland)

To exercise these rights, contact us at: goldclean2026@gmail.com

6. Cookies

Our website uses cookies for:

• Essential cookies: necessary for the website to function (session, CSRF protection, language preferences)

We do not use marketing or analytics cookies.

You can manage cookies through your browser settings.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL/TLS encryption
• Secure server infrastructure
• Access control to personal data

8. Changes to This Policy

We reserve the right to update this Privacy Policy. Changes will be posted on this page with an updated date.